TERMS OF SERVICE Rasheenas.in | Our products are 100% vegan and free of harmful chemicals. We focused on providing skin care for all age groups, from teenagers to women

Terms and Conditions
Last updated: May 29, 2024
These terms and conditions outline the rules and regulations for the use of our website www.rasheenas.in and the purchase of our online products. By accessing this website and making a purchase, you accept these terms and conditions in full. Please read them carefully before proceeding with your order. If you disagree with any part of these terms and conditions, you should not use our website or purchase our products. Your use of our site and services constitutes your agreement to comply with these terms and conditions.
For the purpose of these terms of use, wherever the context so requires “you”, “yourself”, “client” or “user” or similar terminology are all in use in reference to the individual user of this Website. The terms “we”, “us”, “our”, “ours” shall refer to “Rasheenas Herbal Products LLP”.

1. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates. Your continued use of our website and services following the posting of any changes constitutes acceptance of those changes. If you do not agree with the modified terms, you must discontinue using our website and services.
2. CHANGES TO WEBSITE
We reserve the right to modify, suspend, or discontinue any part of our website at any time without prior notice. This includes the availability of any features, products, or content. We are not liable to you or any third party for any modifications, suspensions, or discontinuations of our website or any part of it. Your continued use of the website following any changes signifies your acceptance of those changes.
3. ELIGIBILITY
By using this website and purchasing our products, you confirm that you are at least 18 years of age agreement (as per the Indian Contract Act, 1872) in order to use Website. Our services and products are intended for users who are 18 years or older. By agreeing to these terms, you represent and warrant that you meet this age requirement. If you are under 18 (eighteen) years of age, strictly you may use this Website only with the involvement of a parent or guardian.
4. TERMS OF SERVICES
4.1. To access certain features of our website or to purchase products, you may be required to register an account and provide specific information. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these obligations.
4.2. We are committed to protecting the security of your personal information. We implement a variety of security measures to maintain the safety of your personal data when you place an order or access your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account details, and you must notify us immediately of any unauthorized use of your account or any other breach of security.
4.3. If you use our website on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms and Conditions. By using our website on behalf of a third party, you agree to these terms both on your own behalf and on behalf of the person or entity you represent. You are responsible for ensuring that the person or entity you represent is aware of and complies with these terms. If you do not have such authority, you must not use the website on behalf of another person or entity.
4.4. If you believe that the security of your account has been breached, you must notify us immediately via contact information on website. You are responsible for safeguarding your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account due to your failure to protect your login information. Upon receiving notice of a breach, we may suspend or terminate your account to prevent further unauthorized access. Or If we found a suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to Rasheenas Herbal Products LLP.
4.5. You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from using the site: For any unlawful purpose or to solicit others to perform or participate in any unlawful acts, To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances, To infringe upon or violate our intellectual property rights or the intellectual property rights of others, To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability, To submit false or misleading information, To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet, To collect or track the personal information of others, To spam, phish, pharm, pretext, spider, crawl, or scrape, For any obscene or immoral purpose, To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
4.6. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms are violated or if we decide, in our sole discretion, that it would be in Rasheenas Herbal Products LLP’s best interests to do so. You are solely responsible for all contents that you upload, post, email or otherwise transmit via the Website. The information provided to us shall be maintained by us in accordance with our Privacy Policy.
5. USER CONTENT
5.1. Our website may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("User Content"). You are solely responsible for the User Content that you post on or through our website, including its legality, reliability, and appropriateness. By posting User Content on our website, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content on and through our website. You retain any and all of your rights to any User Content you submit, post, or display on or through our website, and you are responsible for protecting those rights. You agree that your User Content will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your User Content will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. We reserve the right to remove any User Content that violates these Terms of Service or is otherwise objectionable in our sole discretion..
5.2. You hereby acknowledge that Rasheenas Herbal Products LLP has the right, but not the obligation, in its sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content.
6. TERMINATION
6.1. These Terms are effective unless and until terminated by either you or Rasheenas Herbal Products LLP.
6.2. We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the website. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
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7. DISCLAIMER OR WARRANTY AND LIMITATION OF LIABILITY
7.1. Our website and the materials and products on our website are provided on an 'as is' and 'as available' basis without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. We do not warrant that the website will be uninterrupted or error-free, that defects will be corrected, or that the website or the server that makes the website available are free of viruses or other harmful components. In no event shall we be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our website, the delay or inability to use our website, or for any information, products, and services obtained through the website, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of damages. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you
7.2. In no event will Rasheenas Herbal Products or any of its contractors, employees, agents, third party partners, licensors or suppliers be liable to you for any losses, damage, liabilities, and causes of action arising out of any act, omission or negligence to which you contributed.
8. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless our company Rasheenas Herbal Products and our affiliates, officers, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of our website, including, but not limited to, any use of the website's content, services, and products other than as expressly authorized in these Terms and Conditions or your use of any information obtained from the website.
9. INTELLECTUAL PROPERTY RIGHTS
All content included on our website, such as text, graphics, logos, images, videos, digital downloads, data compilations, and software, is the property of our company or its content suppliers and protected by international copyright laws. The compilation of all content on our website is our exclusive property and protected by international copyright laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, use of our website, or access to our website without our express written permission. You may not systematically extract and/or re-utilize parts of the content of our website without our express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of our website without our express written consent. All trademarks, service marks, trade names, trade dress, product names, and logos appearing on our website are the property of their respective owners, including in some instances our company. Any rights not expressly granted herein are reserved.
10. LICENSE TO USE WEBSITE
10.1. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use our website strictly in accordance with these Terms and Conditions. This license does not include any resale or commercial use of our website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
10.2. Our website or any portion of our website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
10.3. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of our company without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our company's name or trademarks without our express written consent.
10.4. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of our website so long as the link does not portray us, our affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.
10.5. You may not use any of our logos or other proprietary graphics or trademarks as part of the link without our express written permission.

11. PRIVACY
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and disclose your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
12. CANCELLATIONS, REFUNDS AND RETURNS
Cancellations, refunds, and returns are subject to our company's policies, which may vary depending on the type of product or service purchased. Please review our cancellation, refund, and return policies carefully before making a purchase. Generally, cancellations may be permitted within a specified period after purchase, and refunds may be issued in accordance with our refund policy. Returns may be accepted for certain products, subject to our return policy. Any shipping or handling fees associated with cancellations, refunds, or returns are non-refundable unless otherwise stated. We reserve the right to refuse cancellations, refunds, or returns that do not comply with our policies.
13. SHIPPING AND DELIVERY
Shipping and delivery terms are governed by our company's policies, which may vary depending on the type of product or service purchased and your location. Please review our shipping and delivery policies carefully before making a purchase. We strive to process orders promptly and deliver products in a timely manner. However, shipping and delivery times may vary depending on factors such as product availability, shipping method selected, and destination. We are not liable for any delays or damages incurred during shipping and delivery, except as provided by applicable law. Any shipping fees or charges will be clearly communicated to you before completing your purchase.
14. PRICES AND AVAILABILITY OF PRODUCTS
14.1. Prices and availability of products are subject to change without notice. Our website may contain errors in pricing or product information, and we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
14.2. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for such product. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
14.3. We cannot guarantee the availability of any product displayed on our website. We reserve the right to discontinue the sale of any product at any time. Any offer for any product made on our website is void where prohibited.
14.4. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
14.5. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
15. GOVERNING LAW AND JURISDICITON
15.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
15.2. You agree that any legal action or proceeding between you and us shall be brought exclusively located in jurisdiction of courts in Thrissur, Kerala, India, and you hereby consent to the jurisdiction of such courts for the purpose of litigating any such action or proceeding.
15.3. If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
15.4. These Terms and Conditions constitute the entire agreement between you and us relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to such subject matter.
16. GRIEVANCE OFFICER
If you have any concerns, complaints, or grievances regarding our website, products, or services, please contact our Grievance Officer shown below. Our Grievance Officer is responsible for addressing and resolving any issues promptly and efficiently. We take all feedback seriously and are committed to providing a positive experience for our users:
Grievance Officer: Shamly Vakkayil Payakkat
Contact info: (91) 9846876380
E-mail at: info@rasheenas.in

16. THANK YOU
Thank you for reviewing our Terms and Conditions. By using our website and services, you agree to comply with these terms. If you have any questions or concerns regarding these terms, please don't hesitate to contact us.
Rasheenas Herbal Products LLP
No. 16/16, Kallur, Vadakkekad, Thrissur, Kerala – 679562, India.
Email: info@rasheenas.in
Mob: (91) 9846876380
Your continued use of our website signifies your acceptance of these Terms and Conditions. We appreciate your trust in our company and look forward to serving you.